Cobra After-Sales provides a wide variety of support, including assistance from your local dealer, such as servicing, repairs and maintenance support.
Below is an overview of the support that you can tap into. Alternatively you can call the Cobra Support line on 0115 9866646 or email any queries or questions to firstname.lastname@example.org
Our comprehensive warranty covers you in the unlikely event that your machine requires repair due to a manufacturing defect. The Cobra Authorised dealer is obliged under this warranty to repair or replace defective parts found during the machines warranty period. This repair will be free of charge for materials and labour only. This warranty will not cover wear and tear parts such as blades, spark plugs, filters, drive belts etc.
An immense amount of design, engineering and expertise ensures that every new Cobra machine delivers the Cobra philosophy. Cobra Garden’s philosophy is to remain true to their trusted values of Innovation, Quality, Reliability, Value and Customer Service. Cobra Garden work hard to ensure that we offer Products and Services that continue to be relevant to our customers.
In the event of your machine needing warranty repair please note the following.
We would always recommend the company that sold you the machine should be able to carry out the repair. In the event that they are unable to do so please locate your nearest stocking dealer with the dealer locator off the home page. Or contact us at email@example.com
1 Year - Electric Lawnmowers
GTRM34, GTRM38, GTRM40, GTRM43, MX46SPE
1 Year - Electric Hedgetrimmers
H55E, H60E, LRH40E, P20E
1 Year - Electric Chainsaw
CS35E, CS40E, CS45E
1 Year - Electric Blower Vacuum
1 Year - Electric Scarifiers
1 Year - Hand Carts
GCT200P, GCT300, GCT320HD, GTT450, GTT400HD
1 Year - Spreaders
1 Year - Garden Roller
1 Year - Sack Trolleys
1 Year - Riders & Ride-Ons
XE866B, XE966HDB, BT84B, BT84HCB, BT98HCB
2 Years - Petrol Lawnmowers
M40C, M40B, M40SPB, M46B, M46SPB, M46SPH, M51SPB, M51SPH, M56SPB, MX46B, MX46SPB, MX46SPH, MX46SPCE, MX51SPH, MX514SPB, MX564SPB, RM46C, RM46B, RM46SPC, RM46SPB, RM46SPH, RM46SPCE
2 Years Domestic Use, 1 Year Professional Use - Professional Lawnmowers
M48SPK, M53SPH, M53SPHPRO, M53HSTPRO, RM48SPK, RM53SPH, RM53SPHPRO
2 Years - Petrol Brushcutters
BC260C, BC270KB, BC270K, BC350KB, BC350K, BC450KB, BC450K, BC530K
2 Years - Petrol Multi-Tools
2 Years - Petrol Long Reach Hedgecutter
2 Years - Petrol Scarifiers
2 Years - Petrol Cultivators
It is important to have your machinery properly maintained and serviced. There are specific service intervals for your machinery. It is your responsibility to ensure that this is done. Failure to carry out the required maintenance could result in your warranty being invalidated. Please refer to your owner’s manual for service intervals and maintenance requirements.
Please note that your product will require more regular servicing / maintenance if working in very wet, dry, dusty conditions and or in high ambient temperatures.
COBRA DEALER NETWORK
We have a comprehensive dealer network with over 400 servicing dealers. Please visit www.cobragarden.co.uk to find your nearest dealer, who would only be too happy to help you with any of your enquiries.
COBRA PARTS & ACCESSORIES
In all cases we recommend that you only use genuine Cobra parts and accessories. Inferior parts can cause damage to you, your machine and invalidate your warranty. If you require spare parts or accessories please visit; www.cobragarden.co.uk or call 0115 9865246