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STIHL and VIKING Warranty Policy

 

STIHL and VIKING Warranty periods are as follows:

Domestic Use
All STIHL & VIKING Products** shown in the current STIHL & VIKING Sales Catalogues are covered for a period of 2 years from the date of purchase to the ORIGINAL PURCHASER, when used for the designed purpose of that product by Domestic users.

** See VIKING Exceptions below.

Professional Use
All STIHL Products shown in the current STIHL Sales Catalogue are covered for a period of 1 year from the date of purchase to the ORIGINAL PURCHASER, when used for the designated purpose of that product by semi-professional and professional users (including Hire, Rental and Construction Industry).

STIHL Pressure Washers - 3 Year warranty for domestic use

All STIHL high pressure cleaners offer a one year extension to the standard STIHL warranty terms. Therefore, when purchasing a model from our range, all domestic users will receive a 3 year warranty (2+1), while semi-professional and professional users are entitled to a 2 year warranty (1+1). 

VIKING – Warranty Periods
All VIKING products shown in the current VIKING Sales Catalogue are covered for the period shown in the table below.

Domestic Use:
2,3,4,5 6 and R Series Lawm Mowers - 5 years*
7 Series Lawn Mowers - 2 years
R4, T4, T5 and T6 Series Ride-ons - 5 years*
Lawn scarifier - 5 years*
Tillers and Shredders - 2 years

* Subject to Product Registration & Annual Servicing (Otherwsie 2 years)

Professional/Semi-Professional Use:
MB 655 RS, MB 755 KS, MB 4 RTP - 1 year
Lawn scarifier - 1 year
Tillers and Shredders - 1 year

** VIKING Exceptions – Warranty Periods.

Stihl/Viking Owner Manuals

Please click here to download your manual if required.

Warrantys

Any fault covered under warranty must be taken to your local manufacturing dealer. Please click here to find your local Stihl/Viking Dealer.
Mad4Mowers will usually offer to carry out the warranty repair, however, any carriage charge to and from the consumer and Mad4Mowers will have to be covered by the consumer. 

 

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